Map the response
Define what makes a lead a fit, what to ask, when to offer a meeting, and when a person takes over.
Seven-day inbound response systems
Inquiry Relay installs a fast, on-brand workflow that responds, qualifies, offers a booking, and hands the right opportunities to a person—without making your team watch the inbox.
Founding pilot: $1,000 one-time · No required sales call
View the synthetic concept portfolio PDFWebsite redesign · Form submitted
Approved first reply sent
Scope, timing, and fit collected
Calendar offered or person alerted
The response gap
A prospect submits your form. The inquiry waits in a shared inbox. The automatic reply says “we’ll be in touch,” but gives the buyer nowhere useful to go.
Inquiry Relay fixes the gap between form submitted and qualified meeting offered—while keeping judgment, pricing, and unusual requests with your team.
How it works
Async by default, visible at every step, and tested before launch.
Define what makes a lead a fit, what to ask, when to offer a meeting, and when a person takes over.
Connect the intake source, approved emails, qualification rules, calendar, alerts, and tracking.
Test common and edge-case inquiries, activate with approval, then deliver a walkthrough and runbook.
Fixed scope
One brand, one inbound source, one primary service, one calendar, and one workflow. Existing software is used where practical.
Boutique marketing, web, creative, consulting, recruiting, IT, and other non-regulated B2B service firms.
Founding client offer
A fixed-scope installation for firms already receiving inbound inquiries but relying on manual or inconsistent follow-up.
Optional monitoring after launch starts at $500/month. No ongoing plan is required.
Payment starts the project. The seven-business-day build window begins after intake, access, and message approval are complete.
Guardrails
Messages and decision rules are reviewed before anything goes live.
Unclear, sensitive, or high-value requests are routed to the designated person.
Client-owned tools and secure access invitations are used whenever practical.
No fake proof or guaranteed outcomes. The system and its limits are documented plainly.
The founding pilot excludes cold outreach, purchased lists, phone calls, SMS, voice agents, regulated workflows, autonomous pricing, CRM migrations, and custom software. Results depend on inbound volume, lead quality, calendar availability, and human follow-through.
FAQ
Yes. Intake, approvals, feedback, and handoff can happen through email, a shared document, and short recorded walkthroughs. A call is only suggested when an access or technical problem cannot reasonably be resolved asynchronously.
Usually not. The sprint uses your existing form, inbox, calendar, and CRM when they support a reliable workflow. If another tool is genuinely required, you receive the reason and price before anything is purchased.
The messages are written from your website, offer, and examples of how your team communicates. You review and approve every message and decision rule before launch.
The automated path stops and alerts the designated person. The system does not invent prices, promises, policies, or answers to sensitive questions.
Those can be evaluated separately after consent, platform, and compliance requirements are reviewed. They are intentionally excluded from the founding pilot.
Probably not yet. This service improves response and booking after a lead arrives; it does not create demand. The fit check will say so when acquisition should be solved first.
No-call starting point
Prepare a short request with your website, inquiry volume, and biggest response problem. We’ll use it to explain what should be automated, what should stay human, and whether the pilot is a sensible fit.